Cookies and privacy

 

 

 

 

 

Podbike AS does not sell personal information to third parties, nor do we exchange or disseminate this information with third parties.

Outsiders can only access this information if they are to provide specific services for us. In such cases, strict agreements are entered in order to protect.

We will always decide how the information will be processed. 

 

Why do we collect data?

The data we collect is used to improve our services, send messages and newsletters, as well as provide customer support.

In addition, we use non-personal data. This data can not be tracked to you. We use this to provide you with marketing/messages which is relevant to you.

We also use this type of data to improve us and give you a better experience.


What do we collect?

Like many other companies, we collect information that can identify you. This is personal information.

We only collect personal information when you provide it to us.

Example of personal information is:

Email, address, phone number and name.

 

What do we do with your information?

We store your data securely with us until we no longer need to contact you or you no longer want us to keep your data.

Podbike AS does not sell personal information to third parties, nor do we exchange or disseminate this information with third parties.

Outsiders can only access this information if they are to provide specific services for us. In such cases, strict agreements are entered in order to protect information security.

We will always decide how the information will be processed. We process your data on the basis of legitimate interest or active consent. It is your personal information and you have the right to request to see, update, correct or tell us to delete your personal information.

Cookies?

We use cookies, like most other websites, to improve the user experience.

  • A “cookie” is a piece of information that is stored on your computer’s hard drive and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.
  • Cookies are used by nearly all websites and do not harm your system.

If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Internet Explorer
Google Chrome
Mozilla Firefox
Safari

How do we use cookies?

We use cookies to track your use of our website. This enables us to understand how you use the site and track any patterns with regards to how you are using our website. This helps us to develop and improve our website as well as products and/or services in response to what you might need or want.

Cookies are either:
  • Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer; or
  • Persistent cookies: a persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. We use persistent cookies for Google Analytics.
Cookies can also be categorised as follows:
  • Strictly necessary cookies: These cookies are essential to enable you to use the website effectively, such as when buying a product and / or service, and therefore cannot be turned off. Without these cookies, the services available to you on our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.
  • Performance cookies: These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.
  • Functionality cookies: These cookies allow our website to remember choices you make and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised.
Customer service

HelpScout

This is our customer service module. We use to offer you chat directly on our website.

Optinmonster

This tool processes our popups. We use it to give you the opportunity to sign up easily for our newsletter.

Analysis

Google Analytics

This is our analysis program. We use this to see where our users come from, how often they visit our site and where the traffic comes from.

Google Tag Manager

We use Google Tag Manager to manage analytics and digital services.

Marketing

Mailchimp

This is our newsletter program. We use it to send you newsletters and to analyze our newsletters to make sure the content is relevant and valued.

Subscribers

We use this to send you an alert in your browser about new content added to our website.

 

Contact: hello@podbike.com

Podbike AS is responsible for the processing of personal data as described above.

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